Privacy policy

Privacy Policy

At Saint Henri Studios, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use www.HouseofSaintHenri.com (the “Website”) and our services. By accessing the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide a seamless experience and improve our services:

1.1 Personal Information

When you place an order, sign up for an account, or contact us, we may collect the following personal information:  
- Name  
- Email address  
- Phone number  
- Shipping and billing address  
- Payment information (processed by third-party providers)

1.2  Automatically Collected Information

When you visit the Website, we may collect certain information automatically, including:  
- IP address  
- Browser type and device information  
- Pages viewed and time spent on the Website  
- Referring URL (how you reached the Website)  
- Cookies and tracking technologies (see Section 7)


2. How We Use Your Information

We use the collected information for the following purposes:  
- Order Processing: To process and fulfill your orders.  
- Customer Support: To respond to inquiries, requests, and provide assistance.  
- Marketing and Promotions: To send promotional offers and product updates (with your consent).  
- Personalization: To tailor your shopping experience based on preferences.  
-Analytics: To improve our Website and business through performance tracking.  
- Legal Compliance: To comply with legal obligations, prevent fraud, and protect against unauthorized transactions.


3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:  
- Service Providers: Payment processors, shipping companies, and marketing platforms to complete transactions and improve services.  
- Legal Authorities: If required to comply with legal obligations, court orders, or law enforcement requests.  
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.


4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including meeting legal or accounting requirements. If you close your account or request deletion, we will delete your data unless retention is required by law.


5. Your Rights and Choices

Depending on your location, you may have the following rights:  

- Access: You can request a copy of the personal data we hold about you.  
- Correction: You may update or correct inaccurate or incomplete information.  
- Deletion: You may request that we delete your personal data, subject to legal obligations.  
- Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.  
- Data Portability: In certain jurisdictions, you may request that your data be transferred to another service provider.

To exercise your rights, please contact us at support@houseofsainthenri.com. We will respond to your request within the timeframes required by law.


6. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system can guarantee complete security. You are responsible for keeping your account login details secure and notifying us of any unauthorized use.


7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of the Website.

Types of Cookies We Use:

- Essential Cookies: Required for the Website to function properly.  
- Performance Cookies: Collect anonymous data about how users interact with the Website.  
- Marketing Cookies: Track user behavior for targeted advertising purposes.


8. International Users


If you access the Website from outside the United States, please note that your information will be transferred to and processed in the United States, where data privacy laws may differ from those in your jurisdiction. By using our Website, you consent to this transfer.


9. Children’s Privacy

Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a child, we will delete it promptly.


10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.


11. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:  
Email: support@houseofsainthenri.com

By using www.HouseofSaintHenri.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.